Website chat with an AI operator from 3 000 ₸ per month
78% of buyers would rather talk to a company in chat than by phone. Add a chat to your site — WordPress, Tilda, Bitrix or any other CMS — in about five minutes. Proactive invitations draw in hesitant visitors, the chat works as an AI assistant handling routine questions 24/7, and every conversation becomes a deal in Bitrix24, amoCRM or 1C. Unlimited operators on any plan.
Website chat works on any CMS and website builder
- WordPress
- Tilda
- Bitrix
- OpenCart
- Webflow
- Any HTML site
businesses in Kazakhstan use ChatApp
conversations are handled every week
What changes when you add a chat to your site
Some visitors leave without ever making a request. A website chat closes four ways you lose customers that a contact form and a phone line can't.
The visitor didn't wait for a reply
A question lands in the chat widget while the agent is busy or on a break. A minute later the visitor closes the tab. A chat with an AI assistant answers instantly, at any hour.
Hesitant visitors leave without a word
Research suggests up to 40% of visitors go to a competitor if they don't hear back within 60 seconds. Proactive chat invitations catch these visitors and lift requests by up to 20%.
Customers don't want to write from a personal number
A visitor wants instant help without revealing their phone number. They get it in an "anonymous" online chat. At the same time, the connection with this person stays with the business forever.
No analytics for the channel
Without a chat it's unclear which pages generate questions and objections. An installed website chat widget shows the traffic source, the visitor's journey and the conversion of each request into a CRM deal.
Website chat as a way to grow conversion
The ChatApp chat comes with proactive invitations, an AI employee, message templates, design customization and a CRM connection. No separate subscriptions, no module fees — it's all included.
Proactive invitations tied to behaviour
The assistant invites people who linger on a page, come back a second time or are reading the pricing section. Triggers are set with no code — by time, URL, source or geography.
+20% growth in website requests- 30+ seconds on the page
- URL = /pricing or /tariffs
- Source: Google, search ads
- Repeat visit by the same user
The AI employee handles the first line
It answers routine questions from the company knowledge base and prepared templates, and passes anything complex to an agent.
Templates and quick replies
A library of ready answers with variables. One manager handles up to 5 conversations at once instead of a single phone call — support costs drop several times over.
Real-time visitor visibility
Who is on the site now, where they came from, which pages they opened, repeat or first visit. Context before the first message — the online consultant replies meaningfully.
Chat widget design in your brand style
Color, position, avatar, greeting texts — configured without code. The website chat widget doesn't break the layout, doesn't slow down loading and works correctly on mobile devices.
A deal is created in the CRM automatically
Every new request creates a lead in Bitrix24 or amoCRM. UTM tags and traffic source are recorded automatically.
Buttons and ready phrases
Suggested question options in the chat window help the visitor start a conversation in one click. Buttons can be configured separately for each page.
Transferring requests between specialists
Transfer the chat to the right specialist or bring colleagues into a shared conversation. The message history and context are fully preserved.
Contact collection forms
If an employee is away, a form collects the name, phone number and question — the customer won't leave without a way to reach them. All contacts automatically land in the CRM with a UTM tag.
An AI chatbot with clear ChatCoins pricing
The website support chat takes the first line of requests with a neural network: it answers routine questions, qualifies leads and collects contacts. Market data puts the share of routine requests chatbots resolve on their own at up to 90%.
What the online consultant can do
- Relies on the company knowledge base and templates
- Understands the conversation context and customer history
- Hands complex requests to the right manager
- Works 24/7 — even when the team is offline
ChatCoins — clear AI economics
ChatCoins is the internal unit for consuming AI features. There's no need to understand tokens and neural-network models. You pay based on actual usage.- Included in the Basic plan: 20 ChatCoins
- ChatCoins can be purchased in unlimited amounts
- Top up in packs: from 100 units
Keep your customer base safe
One employee leaving, a lost phone, or shared access to a corporate WhatsApp — and contacts, conversations and part of the base are gone. ChatApp takes these risks off the table: data sits in your account and the owner controls access.
Contacts belong to the company, not to agents
Requests and personal data coming through the assistant are stored on secure servers, not on personal phones. An agent leaves, the customers stay.Don't share passwords with employees
The team replies to requests through the ChatApp interface without getting access to messenger and social-network accounts. A dismissed employee can't take the company account with them.Conversation and quality control
A manager sees all the conversations from the website chat, can assess the tone of replies, review disputed cases and export a report for any period.Data protection
Servers and data storage are in line with the Republic of Kazakhstan Law No. 94-V on personal data and its protection, with secure, controlled access for your team.How ChatApp differs from other chat platforms
The main differences are the pricing model and the built-in AI. Most services charge per employee and sell the AI agent as a separate paid product. ChatApp is one subscription with unlimited operators and AI through ChatCoins.
| Parameter | ChatApp | Competitors |
|---|---|---|
| Subscription price | 3 000 ₸/mo for the whole team | From ~2 500 ₸ and up per seat |
| Unlimited number of employees | Included in any plan | A separate charge per seat |
| AI agent in the standard plan | A model inside the product with payment per AI request | A separate product, not part of a single system |
| Proactive invitations | Included | Available in most |
| CRM integrations | Bitrix24, amoCRM | Mostly Western CRMs |
| Request channels in one window | MAX, Telegram, WhatsApp, VK, Avito, Email | A limited set |
| Secure data storage | Yes | Varies by platform |
| Built-in knowledge base | Part of the platform | A separate module or paid add-on |
The comparison is based on publicly available data about typical chat-platform terms on the market.
Chat integration with CRMs and request channels
Connect the chat to Bitrix24 or amoCRM and every request becomes a deal. Put the widget on your site and customers can write via MAX, Telegram, WhatsApp, Email and VK. Every conversation sits in one window, and the team replies without hopping between messengers.
CRM
- B24 Bitrix24Ready-made module
- amo amoCRMReady-made module
Messengers and channels
- MAXMessenger and bot
- TelegramMessenger and bot
- WhatsAppMessenger and channels for business features
- VKSocial network
- InstagramSocial network
- EmailChannel
Website chat pricing
The price doesn't depend on how many employees you have. Buy just the website chat as a separate channel, or take the full platform with the widget, AI and a bot builder. Messengers are bought separately — you pay for what you use.
*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
ChatApp customer success stories
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Read moreWebsite chat: common questions
The online chat works right on the page — a visitor asks a question without leaving for third-party apps and without giving a phone number. WhatsApp, Telegram and MAX are connected as separate channels and are suited to repeat contacts and service notifications. In practice it's more effective to use both: the website chat for hot website traffic, and messengers for follow-up communication after the first contact.
The chat subscription starts at 3 000 ₸/mo. The price doesn't depend on the number of employees — unlimited on any plan.
It's the internal unit for consuming ChatApp's AI features: the AI employee, answer generation and request automation. You get 20 free units to start. You can top up additionally in packs of 500 — the cost is calculated transparently, without billing by tokens and neural-network models.
In ChatApp you can connect an unlimited number — on any plan. This is the key difference from most chat platforms on the market, where you pay per seat separately. With us you pay for the platform, not for seats. Roles and access are managed under "Employees" → "Roles" at the project level.
5–10 minutes: register in our service, set up the chat-widget design, copy the script. For WordPress, Tilda, Bitrix and OpenCart there are ready-made plugins. Architecturally, the website chat consultant connects as a channel in the project line — meaning one site = one line, and operator access is configured granularly.
Yes. The triggers for such invitations are set without code: by time on the page, the number of visits, the page URL, the traffic source and geography. Based on market experience, proactive invitations increase the number of requests by up to 20% — it's the fastest way to raise conversion without changing your traffic.
Yes. The AI processes incoming messages in Russian, English and other languages, relying on the company knowledge base and prepared templates. The cost is ChatCoins per generated answer. Complex requests the AI can't resolve are automatically passed to a specialist with full context.
Yes. Besides the chat on the web page itself, ChatApp connects messengers as separate channels in the same line: MAX, Telegram (personal and Business), WhatsApp, WhatsApp Business API, VK and Avito. All requests are in one conversation window, with a single customer card and a single message history.
Data is stored on secure servers with controlled access, in line with the Republic of Kazakhstan Law No. 94-V on personal data and its protection. Access to conversations is limited by roles and permissions under "Employees" — a specialist only sees the lines they're connected to.
Set up a website chat in about five minutes
Register and embed the chat on your site. No card, no call from a sales rep, with a helper bot already included. The first month on the Extended plan comes at 30% off.
