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Online booking · Messengers & social networks

Altegio — messenger and social integration for online booking, through ChatApp

Connect WhatsApp, Telegram, MAX and other channels to Altegio. Book clients and answer them in one window, with no app-switching.

3-day trial, no card required

ChatApp — messenger integration with Altegio

Why Altegio + messengers

Why service businesses put messengers into Altegio

Clients would rather message than call. The integration turns a conversation into a booking and keeps the whole communication history in the Altegio client card.

Booking with no phone call

The bot offers open slots and books the client in the messenger, and the appointment shows up in the Altegio calendar at once.

Every conversation in the client card

History from every channel is kept alongside the client's appointments, so the administrator has the full context.

Fewer no-shows

Automatic visit reminders and confirmations reduce no-shows and empty slots.

The base stays with the company

Contacts and conversations live in Altegio, not on a personal phone. If someone leaves, the client stays with you.

Implementation

How the Altegio–messenger integration works

ChatApp — Altegio connection process
01

Sign up for ChatApp

Register in the ChatApp dashboard. There's a short text or video guide.

02

Connect messengers in one click

Connect WhatsApp, Telegram, MAX, VK and other channels via QR code or phone number — no programmers.

03

Connect ChatApp to Altegio

Find ChatApp in the Altegio “Apps” section and authorize — the integration configures itself.

04

Set up the bot for auto-booking

The bot offers the client services, specialists and free slots and creates the appointment in Altegio — 24/7, without an administrator.

05

Work in a single window

All messenger messages and new appointments appear automatically in Altegio and the ChatApp dashboard.

Pricing

Pick a period

The longer the term, the better the rate — the annual plan saves the most.

Altegio integration

Everything for booking and client communication in messengers

  • Connect WhatsApp, Telegram, MAX and other channels
  • Message the client first
  • Receive and reply to messages in a single window
  • Automatic booking via the bot
  • Visit reminders and confirmations
  • Integration with Altegio and any CRM
  • Broadcasts to your client base
  • Client card from dialogues
  • Collecting reviews after a visit

Monthly

22 500 ₸ / mo
Connect

3 days free

24/7 tech support — we'll help connect messengers and set up the integration with Altegio.

Contact support

Automation

Advanced automation capabilities

Using the bot builder tools, included in the monthly license fee

Automatic booking

The bot picks a service, specialist and free slot and creates the appointment in Altegio
Automatic booking

Quiz

Questions with answer options
Quiz

Interactive menu

Buttons for choosing the right context
Interactive menu

Analytics

Instant export of appointment and visit data to online spreadsheets
Analytics

Distributing dialogues to staff

Automatic assignment of a responsible administrator or specialist
Distributing dialogues to staff

Messengers

Bring new clients from messengers into Altegio through ChatApp

Connect WhatsApp, Telegram, MAX and other channels to Altegio in a few minutes. A demo shows how to set it up and start booking clients from messengers the same day.

Connect (3 days free)
Client dialogues in a single window

Integrations

Your booking system, CRM and messengers in one window

Ready-made integrations with Altegio, Yclients, Bitrix24, amoCRM and 1C. Or connect any system via the open connection interface (API).

All integrations
Your CRM and messengers in one window

Use cases

Ways to use messengers with Altegio

01

Online booking

The client books in the conversation and the appointment lands in the Altegio calendar at once. Fewer calls, more bookings.

02

Fewer no-shows

Reminders, confirmations and rescheduling in the messenger reduce empty slots.

03

Automation

Chatbot scenarios via the builder. Booking and answers to common questions work 24/7 without an administrator.

04

Winning clients back

Broadcasts to your base, review collection and repeat bookings — grow without a proportional increase in the team's load.

Questions

Common questions

Through ChatApp you can connect WhatsApp, Telegram (bot and personal account), MAX, VKontakte, Viber, Avito and Email to Altegio. All channels work in a single window, and messages and appointments land in Altegio automatically.
Yes. The ChatApp bot offers the client services, specialists and free slots and creates the appointment in Altegio without an administrator. It also sends visit reminders and requests a review after the visit.
Basic setup runs 5–10 minutes: sign up for ChatApp, connect a messenger by QR code and authorize in Altegio via the “Apps” section. Setting up the bot and routing rules adds another 15–20 minutes, and 24/7 support helps at every step.
All conversations and contacts are stored in Altegio and the ChatApp dashboard, not in a staff member's personal phone. When someone leaves, the administrator reassigns clients and channels to a new owner — the history is preserved in full.