AI Employee
AI Manager for sales: an AI salesperson in messengers, wired into your CRM
ChatApp's AI Manager sells in Telegram, MAX, WhatsApp and other channels — answering questions, uncovering needs, working objections, qualifying leads and pushing deals into Bitrix24 or amoCRM. 24/7.
What an AI Manager for sales is, and what it fixes
An AI Manager for sales is a virtual, AI-driven employee that talks to customers across messengers and other channels: it handles routine questions, uncovers needs, qualifies inbound requests and passes warm customers to a live rep. ChatApp's AI Manager runs inside a messenger-aggregation platform — no OpenAI key, no external APIs. Billing goes through internal ChatCoins, based on how many conversations it processes.
Where a sales team leaks money, and why
Reps can't reply fast enough
A customer waits an hour or two for an answer and goes to a competitor who replied sooner.Manual qualification burns budget
A rep spends up to 40% of the day on routine questions — what do you have, how much, how does delivery work, is it in stock.Database leads go cold, untouched
Hundreds of contacts sit in the CRM who once showed interest and never bought. No one follows up.Conversion rides on a rep's mood
Different reps answer the same objection differently, reply speed swings, and burnout drags quality down.Work out what an AI employee costs
Enter roughly how many customer conversations you get per month
Human agent
800 ₸ / conversation
Total: 4 800 000 ₸
Your AI employee
40 ₸ / conversation
Total: 240 000 ₸
You save 4 560 000 ₸ a month
* Human agent estimate: ~325 000 ₸/mo, ~400 conversations/mo → about 800 ₸ per conversation
Where most teams start: six scenarios
Qualifying inbound leads
AI picks up a request from the website, an ad, a messenger or a classifieds listing, asks clarifying questions, filters out the noise and hands the rep only leads with a confirmed contact, budget and timeline.Reactivating the database and lost leads
AI brings back customers who once reached out but never bought. It writes first, gently reopens the conversation, and hands the rep an updated lead.Handling requests from classifieds, Telegram, MAX, WhatsApp
AI replies within seconds across every connected channel at once — a real consultation on the product, pricing, availability, and terms, not an "I'll get back to you later."Handling missed calls
When a customer doesn't pick up, AI messages them, picking up right where the call left off. Cuts lead loss from missed calls.Upsells and cross-sells to existing customers
AI reaches out to people who already bought: offers a refill, an upgrade, or the next plan, triggered by events in the CRM.Cold outreach and lead nurturing
AI opens first contact with a cold list: introduces itself, learns what the person is interested in, gently warms them up, and hands the rep anyone ready to talk.How the AI Manager walks a customer from first touch to a closed deal
- 1
Answers any channel within seconds
The AI Manager reacts to a message on Telegram, MAX, WhatsApp, VK or the site's chat widget, so the customer never has time to cool off and drift to a competitor. - 2
Uncovers the need through clarifying questions
Following a pre-built scenario, AI asks the right questions, separates a genuine lead from noise, and logs structured customer data in the CRM. - 3
Answers from the knowledge base and handles objections
AI draws on uploaded documents, price lists, policies, and scripts. It answers the usual "too expensive," "I'll think about it," "your competitor is better" within your own logic. - 4
Fills out the CRM card
AI pulls the name, phone number, budget, timeline, and other fields straight out of a free-form conversation and automatically creates a deal in Bitrix24 or amoCRM with the right status and fields. - 5
Hands off a warm lead to the rep
Once a lead is ready to talk to a person, AI passes along the conversation with the full history and a short summary: who this is, what they want, and which objections are already handled.
What a sales team gets in month one
+15-30%
conversations handled
Every inbound message gets a reply within seconds, regardless of the hour or how busy your reps are. Missed requests stop being a thing.3-6x
lower qualification cost
One AI Manager handles hundreds of conversations in parallel. No salary, KPIs, days off, sick leave, or onboarding required.+10-25%
more warm leads at the same traffic
AI runs every conversation on an ideal script: never forgets to ask the important question, never loses patience, never burns out.30-50%
of sales leadership and reps' time freed up
The team works only the hot leads. Sales leads stop drowning in oversight — they get transparent, scenario-level analytics instead.AI Manager vs. a human rep vs. a scripted bot
| Human rep | Scripted bot | ChatApp AI Manager | |
|---|---|---|---|
| First response speed | 1-60 minutes | Seconds | Seconds |
| Works 24/7 | No | Yes | Yes |
| Understands natural language | Yes | No | Yes |
| Draws on a knowledge base | Memory + policies | Canned answers | Files, website, scripts |
| Handles objections | Yes | Basic | Yes, using your scripts |
| Pulls conversation data into the CRM | Manually | Forms only | Automatically |
| Parallel conversations | 1-3 | Dozens | Hundreds |
| Quality consistency | Depends on mood | Consistently low | Consistent, script-driven |
| Cost per conversation | High (salary + KPIs) | Low, but weak conversion | Low, script-driven conversion |
| Escalates hard cases to a person | No | Basic | Yes, with full history |
Industries where the AI Manager does best
Retail & e-commerce
- Handling requests from product pages and ads
- Consultations on availability, specs, and shipping
- Upselling related products
- Bringing abandoned carts back into a conversation
Real estate
- Qualifying website and ad leads by budget and location
- Booking property viewings
- Refreshing the cold-lead database
- Reminders about meetings and viewings
Services & beauty industry
- Booking appointments and confirming visits
- Answering questions about price, staff, and timing
- Reactivating customers who haven't been in for a while
- Reminders that cut down on no-shows
Delivery, logistics & marketplaces
- Consultations on products and delivery terms
- Handling orders from classifieds and messengers
- Upsells and repeat orders
- Taking load off the call center
Online schools & EdTech
- Qualifying leads for a course
- Answering questions about the program and payment
- Nudging hesitant students
- Reminders about webinars and payment deadlines
B2B & wholesale
- Initial lead qualification by budget and purchase volume
- Scheduling demo calls
- Handling long sales cycles alongside your sales team
- Handing a qualified customer to a human rep
What the AI Manager does to lift sales
Talks to the client like a top salesperson
AI uncovers needs, works objections and sells from the customer's point of view rather than a generic script.Knows your product and company context
AI stays strictly within the uploaded knowledge base, no improvising and no hallucinations.Qualifies leads and collects data
Contact info, budget, timeline, region, request type — AI pulls every field it needs straight out of the conversation.Auto-fills Bitrix24 and amoCRM
Creates deals, tasks, and contacts. Fills custom fields of any format correctly.Starts conversations on triggers
AI writes first after a signup, follows up with silent leads, and reminds people about unpaid orders.Works alongside a rep
A rep can step into the conversation at any moment — AI hands it off smoothly and adapts.Understands voice messages
Transcribes customer voice messages — especially useful in messengers.No-code scenario setup
Every scenario is built in ChatApp's visual bot builder — no developers needed.No foreign APIs or payments
No OpenAI keys, no VPN, no foreign cards. The platform runs on its own infrastructure.Full conversation audit
Every AI conversation with customers is logged in your dashboard — export transcripts and check quality anytime.Case studies
*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
AI Manager for sales: common questions
The AI Manager has its own "salary" — just not paid in cash, but in ChatCoins. It spends around 4 ChatCoins (about 160 ₸) per conversation, at 1 ChatCoin = 40 ₸. The amount scales with how often it queries the model: the deeper the question, the more coins the answer costs. Every charge is itemized in your dashboard.
No. The AI Manager covers the first line: it qualifies inbound leads, handles routine questions and objections, and logs everything in the CRM. Complex deals, negotiating, custom terms, and closing stay with your human reps. The goal of AI is to free reps from routine work so they only handle hot, qualified leads.
No. ChatApp's AI Manager runs on the platform's own multi-agent architecture. No OpenAI keys, VPN, foreign payment cards, or sign-ups with overseas services required.
The AI Manager works in Telegram (personal accounts and bots), MAX, WhatsApp (personal account and WhatsApp Business API), VK, Instagram, Facebook, email, and the website's live chat widget. One scenario can handle requests from every connected channel at the same time.
Bitrix24 (cloud and on-premise), amoCRM (all plans), 1C (syncing deals, contacts, and invoices), and YClients (for salons and services) are all supported. It can also connect to any other CRM through ChatApp's open API.
The scenario is set up so that in ambiguous cases, AI hands the conversation to a rep along with the full history. You can review every AI reply in your dashboard, refine the knowledge base, and improve the script.
Yes. The AI Manager covers the first line of B2B sales: it processes inbound leads from landing pages, qualifies them by company size, budget, and needs, and schedules demo calls. Complex, multi-stage deals stay with the sales team.
That's up to the business. In the scenario settings, you can present the AI openly as an AI assistant or have it converse under a specific rep's name. On request to "get me a person," AI smoothly hands the conversation over to a rep.
Yes — ChatApp gives you seven days of free access to every feature, the AI Manager included. No card to start the trial. After it, you pay only for the conversations actually processed.
Launch your AI Manager and get the team off routine work
Seven days free, no OpenAI, no complicated integrations. AI starts handling inbound requests today.
