All Avito leads
in one system.
No losses, delays
or manual control
Connect Avito to ChatApp and automatically collect all conversations, leads and clients in a unified window with CRM, AI and routing between agents.
captured
before handover
What is Avito CRM integration
Avito CRM integration connects your Avito account (listings and buyer messages) to your sales management system.
All incoming messages from Avito chats are automatically forwarded to a CRM or ChatApp's unified inbox, where client and deal profiles are created. Agents correspond with buyers directly from the system, without logging into Avito or using personal accounts.
Through ChatApp, Avito can be connected alongside other channels — WhatsApp, Telegram, MAX and other messengers. All Avito messages are gathered in one window, conversation history is stored per client, and access to dialogues does not depend on a specific employee or device.
While your agents
reply in Avito manually
Every day without a system means lost leads and missed revenue:
What Avito integration
through ChatApp delivers
From Avito inquiry
to closed deal
Client messages
on Avito
Any enquiry on a listing
Arrives
in ChatApp
Automatically, instantly
Agent is
assigned
By routing rules
AI qualifies
the lead
Asks questions, collects data
Dialogue and data
in CRM
History is saved, deal is created
Automating
first contact
Avito is a channel with a high lead-loss rate. A delayed reply costs you a sale. That is why it is critical to:
Instant reply to the client even at night and on weekends
AI asks clarifying questions and collects order parameters
The right agent receives an already pre-qualified request
Name, contact, interest — all into the CRM card with no manual entry
AI and scaling
without growing headcount
Connect an AI agent — it handles the routine of first contact while your agents focus on closing deals.
The right fit for your business
if you have at least one of:
Multiple agents on Avito
Need shared oversight and clear routing between team members
High volume of inbound messages
Many daily enquiries, and some are lost without a system
Losing leads due to response time
Client messaged — agent was too slow — client went to a competitor
Messaging chaos
Conversations in personal accounts, no unified client view
No quality control
Management cannot see what agents write to buyers
No CRM integration
Deals tracked in Excel or memory — data gets lost
After connecting
of messages captured
Not a single Avito lead will slip through
lost leads
Every client gets a reply and enters the funnel
Response speed
Automatic first reply — in seconds, at any time
One system for the whole team
All agents work in one window, management sees everything
Conversion from chat
More qualified leads reach the sale
*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
Frequently asked
Connection takes a few minutes: log into ChatApp, go to the integrations section, select Avito and follow the instructions. After that, all incoming Avito messages will automatically flow into the unified inbox.
Yes. Agents reply to Avito clients directly from the ChatApp interface — no need to log into Avito. Replies are sent to the buyer's Avito chat and everything syncs in real time.
All conversation history is stored in ChatApp, not in the employee's personal account. When an agent changes, the new colleague immediately sees the full context of every client interaction.
Yes. ChatApp unifies Avito, WhatsApp, Telegram, MAX, VKontakte and other channels in one window. Agents see all enquiries regardless of source.
After connecting Avito, you can create auto-reply flows in the automation section. The AI agent is configured based on your typical business questions — no coding required. It responds, qualifies the client and hands a ready-to-handle request to the agent.
Connect Avito to your customer management system
3,500+ companies have already unified their channels in ChatApp. Average connection time — 7 minutes.
