Messengers and social media integration with Yclients
Combination of CRM and messengers features into one system with efficient tools to increase customers service quality
Integrations
Start a chat with a customer
Personal user accounts, it may be used by a business when the number of conversations is low
WhatsApp
Pusiness account, keeps reputation of serious companies safe. Status of a business account is confirmed with a green tick and distinguishes from other users in the list of chats
WhatsApp Buisness
Is registered as a personal account of an employee, use it to start a chat with customers. Take care of customers' databases, allocating accounts for employees and connecting them to ChatApp
Telegram
Receive customers addresses
Is a business account, used for receipt of addresses from company's website
Telegram Bot
Is a connection of Vkontakte social media business account, works with messages and comments received from social media
Vkontakte
Is a business account, used for receipt of addresses from company's website
Viber Bot
Processing of addresses received from Avito online classified. Answer to customers in a common window or set up automation and bot
Avito
Processing of addresses received from Email. Answer to customers in a common window or set up automation and bot
Email
Platform features
Start a chat
Free trialDo not wait for a customer to write you, write him yourself. Select a contact you need and start a chat in WhatsApp or personal Telegram
Appointment to a specialist
Free trialA bot will automatically schedule an appointment with specialists selecting required service, suitable date and time, add a record to a time schedule
Customers notification about an appointment
Free trialEmployees do not need to call customers around anymore - the system itself will remind in a messenger on the need to visit a specialist
Messenger marketing
Free trial- Tools for collecting and analyzing incoming requests
- Preset scenarios for feedback collection
- Selection of loyal customers for their redirection to dedicated feedback platforms
Chats distribution
Free trialFeature of roles assignment and chats distribution between employees for companies with big number of requests
Yclients
- Automatic appointment to a specialist via WhatsApp, Telegram, VK
- How to use a bot as an administrator assistant
- Review of possible errors and troubleshooting
- Integration with yClients
- Company and bot settings
FAQ
Yes, they can. By setting a bot in the Dashboard
Yes, they can. By setting a bot in the Dashboard
Yes, it is. By setting automatic messages sending
Yes, it is. Both from yClients dashboard, and from ChatApp dashboard
Yes, you can. In a tab for communication with customers
Why choose ChatApp
Cases
Use our Knowledge Base or leave a request and we will contact you soon.
Knowledge base