VK + Bitrix24
in 5 minutes with no developers
Full sync of conversations, contacts and deals in your CRM. Leads from messages and comments land in the CRM automatically. Talk to customers right inside Bitrix24, save time and never lose a request.
Full sync of conversations,
contacts and deals with your CRM
Every message — in Bitrix24. Every manager — under control.
Saving incoming and outgoing messages
All conversations from VK direct messages and comments are recorded in the CRM automatically. The message history is always at hand.
Saving messages sent from a personal phone
Outgoing messages a manager sends via VK from a personal phone also land in the CRM — no losses, even when working away from the office.
Linking messages to the customer card
Each message is attached automatically to the contact or deal in Bitrix24. You see the full communication history right in the customer card.
Tagging messages by manager
Every message is tied to a specific manager's name. It's easy to track who replied and when, run quality control and performance reviews.
Set up in 5 minutes — from any account
No developers: register, connect VK, install the app in your CRM
Install the ChatApp app
Find ChatApp on the Bitrix24 marketplace and install it in one click. The app is already integrated into the CRM ecosystem.
Set up the connector
In your ChatApp account, create a connector for VK. It takes under 2 minutes — just fill in a couple of fields.
Link your VK community
Connect your VK community by following the step-by-step guide right inside ChatApp. No code — just VK authorization.
Done — requests flow into the CRM
Requests, chats and analytics are already inside Bitrix24. Managers reply to VK customers without leaving the CRM.
Automation, analytics
and full control
We solve key business tasks: from the first message to a closed deal
Automatic deal creation
Deals are created automatically from direct messages and comments under posts — no request gets lost.
Distribution across managers
Queue or even distribution of requests. Configurable for any sales team workflow.
Conversation history in the card
The whole conversation is inside the customer card in Bitrix24. A manager doesn't need to switch to VK to refresh the context.
Tags, statuses and deal stages
Change funnel stages, add tags and statuses right from the conversation — with no extra clicks or page switches.
Robots and business processes
Auto-replies, reminders and mailings via Bitrix24 robots. Set it up once — it runs without manager involvement.
Replies to comments
Reply to comments under posts and videos right from the CRM. Don't lose leads that come through public content.
*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
Frequently asked questions
No. Setup takes 5 minutes and requires no technical skills. You install the app from the Bitrix24 marketplace, authorize through VK and follow the step-by-step guide inside ChatApp. No developers needed.
Yes, ChatApp supports connecting several VK communities to a single Bitrix24 account. Messages from each community arrive in the CRM tagged with their source, and request routing is configured separately for each community.
After registration you get 3 days of full access to all features with no limits and no card required. During that time you can connect VK, test receiving requests and make sure the integration fits your business. Billing starts only after the trial ends.
Yes. ChatApp handles not only direct messages but also comments under posts and videos in the community. A manager sees the comments in the Bitrix24 interface and can reply right from there — the comment is published in VK automatically. No potential lead is missed.
Outgoing messages a manager sends from the personal VK mobile app are also recorded in the CRM. This keeps a complete conversation history in the customer card, even if the employee replied remotely or after hours.
Unlock the potential of VK
inside Bitrix24
Register in a minute — connect your CRM to VK with no hassle
No card required · 5-minute setup · 24/7 support
