Messenger widget for your website: every channel behind one button
Let visitors write however they prefer — MAX, Telegram, WhatsApp, VKontakte or Avito — without leaving your site. Every inquiry collects in one ChatApp window and becomes a deal in Bitrix24 or amoCRM. Installs in about five minutes on any CMS.
- ✓ 15 channels in one widget
- ✓ Every conversation in one window
- ✓ 5-minute setup, no code
- ✓ Secure data storage
All Messengers and Social Networks in One Widget
- MAX
- Telegram
- VKontakte
- Avito
What Changes When You Add a Messenger Widget
A regular contact form and phone number don't reach everyone. A messenger widget catches customers where they prefer to write, and keeps every inquiry on record.
Customers don't want to call
Most visitors prefer messaging. Without a messenger button, they leave silently without ever asking their question.Social media links lose context
Plain icons send people to a third-party app, and the inquiry isn't recorded anywhere. The widget captures everything and creates a lead in your CRM.Inquiries get lost across accounts
Different managers and phones mean part of the conversation disappears. The widget brings every channel into one window under company control.No unified customer history
A customer writes on WhatsApp one day and Telegram the next — a manager loses the context. ChatApp keeps the whole history in a single profile.A Messenger Widget That Grows Your Inquiries
Proactive invitations, a single inbox, on-brand design, and CRM integration — all already included in the subscription, with no extra module fees.
Proactive invitations based on visitor behavior
The widget itself invites visitors who linger on a page, return for a second visit, or browse the pricing section to start a conversation. Triggers are configured without code — by time, URL, source, or geography. +20% growth in website inquiries- 30+ seconds on page
- URL = /pricing
- Source: paid search, Google
- Repeat visit
A single inbox for every channel
Messages from every messenger and social network arrive in one interface, with a unified customer profile and conversation history.On-brand widget design
Color, position, avatar, greeting text, and the channel set are all configured without code.Doesn't slow down your website
The widget loads asynchronously, doesn't break your layout, and works correctly on mobile devices.A deal is created in your CRM automatically
Every inquiry creates a lead in Bitrix24 or amoCRM. UTM tags and traffic source are captured automatically.AI operator on the first line
Answers routine questions 24/7 using your knowledge base, qualifies leads, and forwards complex cases to a manager.Contact capture forms
If no one is available, a form collects the visitor's name and phone number — the customer isn't left without a response, and the contact lands in your CRM.AI Chatbot with Transparent ChatCoins Pricing
The AI operator handles first-line inquiries using a neural network: answers routine questions, qualifies leads, and collects contacts. Market data shows chatbots resolve up to 90% of routine inquiries without human involvement.
AI Operator Capabilities
- Relies on your company's knowledge base and templates
- Understands conversation context and customer history
- Forwards complex inquiries to the right manager
- Works 24/7 — even when your team is offline
ChatCoins — Transparent AI Pricing
ChatCoins are the internal unit for AI feature usage. No need to understand tokens or neural network models. Pay only for what you actually use.- Included in the Basic plan: 20 ChatCoins
- ChatCoins can be purchased in unlimited quantities
- Top-up packages: from 100 units
Keep your customer base safe
One employee leaving, a lost phone, or shared access to a corporate WhatsApp — and contacts, chat history and part of the base are gone. ChatApp takes these risks off the table: data sits in your account and the owner controls access.
Contacts belong to the company, not to agents
Inquiries and personal data coming through ChatApp are stored on secure servers, not on personal phones. An agent leaves, the customers stay.No Need to Share Passwords with Employees
Your team replies to inquiries through the ChatApp interface without gaining access to messenger or social media accounts. A former employee can't walk off with the company account.Conversation and Quality Control
Managers can see every conversation, review the tone of replies, look into disputed cases, and export a report for any period.Secure data storage
Inquiry data is kept on secure, encrypted servers with access controls, in line with the Republic of Kazakhstan Law No. 94-V on personal data and its protection — not in personal messengers.How ChatApp differs from other chat platforms
The main differences are the pricing model and the built-in AI. Most services charge per employee and sell the AI agent as a separate paid product. ChatApp is one subscription with unlimited operators and AI billed through ChatCoins.
| Parameter | ChatApp | Competitors |
|---|---|---|
| Subscription cost | 7 500 ₸/month for the whole team | From 6 000 ₸ and up per seat |
| Unlimited team members | Included in every plan | Separate fee per seat |
| AI agent in the standard plan | Built into the product, billed via ChatCoins | A separate product, not part of the unified system |
| Proactive invitations | Included | Available with most |
| Integrations with popular CRMs | Bitrix24, amoCRM | Mostly Western CRMs |
| Inquiry channels in a single window | MAX, Telegram, WhatsApp, VKontakte, Avito, Email | Limited set |
| Secure data storage | Yes | Data storage policy isn't always transparent |
| Built-in knowledge base | Included in the platform | Separate module or paid add-on |
This comparison is based on publicly available data about typical chat platform terms on the market.
Integration with CRMs and communication channels
Connect ChatApp to Bitrix24 or amoCRM and every inquiry becomes a deal. Customers reach you via MAX, Telegram, WhatsApp, Email and VKontakte, and every conversation sits in one window with no messenger-switching.
CRM
Messengers and Channels
ChatApp pricing
The price doesn't depend on team size. Buy just the online chat as a standalone channel, or take the full platform with the widget, AI and a bot builder. Messengers are bought separately — pay only for what you use.
*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
ChatApp customer stories
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Read moreFrequently Asked Questions About the Messenger Widget
Set up your messenger widget in about five minutes
Sign up, connect your channels and paste the script into your site. No card, no sales call — the AI operator is built in.
