Messenger Widget for Your Website: All Channels in One Button
Let visitors write to you the way they prefer — via MAX, Telegram, WhatsApp, VKontakte, or Avito — without leaving your site. Every inquiry is collected in a single ChatApp window and automatically turns into a deal in Bitrix24 or amoCRM. Installs in 5 minutes on any CMS.
- ✓ 15 channels in one widget
- ✓ Every conversation in one window
- ✓ 5-minute setup, no code
- ✓ Secure data storage
All Messengers and Social Networks in One Widget
- MAX
- Telegram
- VKontakte
- Avito
What Changes When You Add a Messenger Widget
A regular contact form and phone number don’t reach everyone. A messenger widget catches customers where they prefer to write, and keeps every inquiry on record.
Customers don’t want to call
Most visitors prefer messaging. Without a messenger button, they leave silently without ever asking their question.
Social media links lose context
Plain icons send people to a third-party app, and the inquiry isn’t recorded anywhere. The widget captures everything and creates a lead in your CRM.
Inquiries get lost across accounts
Different managers and phones mean part of the conversation disappears. The widget brings every channel into one window under company control.
No unified customer history
A customer writes on WhatsApp one day and Telegram the next — a manager loses the context. ChatApp keeps the whole history in a single profile.
A Messenger Widget That Grows Your Inquiries
Proactive invitations, a single inbox, on-brand design, and CRM integration — all already included in the subscription, with no extra module fees.
Proactive invitations based on visitor behavior
The widget itself invites visitors who linger on a page, return for a second visit, or browse the pricing section to start a conversation. Triggers are configured without code — by time, URL, source, or geography.
+20% growth in website inquiries
- 30+ seconds on page
- URL = /pricing
- Source: paid search, Google
- Repeat visit
A single inbox for every channel
Messages from every messenger and social network arrive in one interface, with a unified customer profile and conversation history.
On-brand widget design
Color, position, avatar, greeting text, and the channel set are all configured without code.
Doesn’t slow down your website
The widget loads asynchronously, doesn’t break your layout, and works correctly on mobile devices.
A deal is created in your CRM automatically
Every inquiry creates a lead in Bitrix24 or amoCRM. UTM tags and traffic source are captured automatically.
AI operator on the first line
Answers routine questions 24/7 using your knowledge base, qualifies leads, and forwards complex cases to a manager.
Contact capture forms
If no one is available, a form collects the visitor’s name and phone number — the customer isn’t left without a response, and the contact lands in your CRM.
AI Chatbot with Transparent ChatCoins Pricing
The AI operator handles first-line inquiries using a neural network: answers routine questions, qualifies leads, and collects contacts. Market data shows chatbots resolve up to 90% of routine inquiries without human involvement.
AI Operator Capabilities
- Relies on your company’s knowledge base and templates
- Understands conversation context and customer history
- Forwards complex inquiries to the right manager
- Works 24/7 — even when your team is offline
ChatCoins — Transparent AI Pricing
ChatCoins are the internal unit for AI feature usage. No need to understand tokens or neural network models. Pay only for what you actually use.
- Included in the Basic plan: 20 ChatCoins
- ChatCoins can be purchased in unlimited quantities
- Top-up packages: from 100 units
Protect Your Customer Base
A departing employee, a lost phone, or shared access to a corporate WhatsApp account — and you lose contacts, chat history, and part of your customer base. ChatApp removes these risks: all data is stored in your account, and access is controlled by the owner.
Customer Contacts Belong to the Company, Not Managers
All inquiries and personal data coming through ChatApp are stored on secure servers, not on employees’ personal phones. A manager leaves — your customers stay.
No Need to Share Passwords with Employees
Your team replies to inquiries through the ChatApp interface without gaining access to messenger or social media accounts. A former employee can’t walk off with the company account.
Conversation and Quality Control
Managers can see every conversation, review the tone of replies, look into disputed cases, and export a report for any period.
Secure Data Storage
Inquiry data is stored on secure, encrypted servers with access controls — not in employees’ personal messengers.
How ChatApp Differs From Other Chat Platforms
The main difference is the pricing model and built-in AI. Most services charge per employee and sell the AI agent as a separate paid product. ChatApp is a single subscription with unlimited operators and AI billed through ChatCoins.
| Parameter | ChatApp | Competitors |
|---|---|---|
| Subscription cost | 15 $/month for the whole team | From 12 $ and up per seat |
| Unlimited team members | Included in every plan | Separate fee per seat |
| AI agent in the standard plan | Built into the product, billed via ChatCoins | A separate product, not part of the unified system |
| Proactive invitations | Included | Available with most |
| Integrations with popular CRMs | Bitrix24, amoCRM | Mostly Western CRMs |
| Inquiry channels in a single window | MAX, Telegram, WhatsApp, VKontakte, Avito, Email | Limited set |
| Secure data storage | Yes | Data storage policy isn’t always transparent |
| Built-in knowledge base | Included in the platform | Separate module or paid add-on |
This comparison is based on publicly available data about typical chat platform terms on the market.
Integration with CRM and Communication Channels
Connect ChatApp to Bitrix24 or amoCRM — every inquiry automatically becomes a deal. Customers reach you via MAX, Telegram, WhatsApp, Email, and VKontakte. All conversations live in one window, with no switching between messengers.
CRM
Messengers and Channels
ChatApp Pricing
The price doesn’t depend on team size. You can buy just the online chat as a standalone channel, or connect the full platform with the widget, AI, and bot builder. Messengers are purchased separately — pay only for what you use.
*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
ChatApp Customer Success Stories
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Frequently Asked Questions About the Messenger Widget
MAX, Telegram (personal and Business), WhatsApp, WhatsApp Business API, VKontakte, Instagram, Avito, and Email. Every inquiry lands in a single conversation window with a unified customer profile.
No. The widget loads asynchronously and doesn’t affect your site’s speed or performance — it works correctly on every device.
No. Just sign up, configure the widget, and paste the ready-made script into your site — 5 minutes on any CMS. Ready-made plugins are available for WordPress, Tilda, Bitrix, and OpenCart.
All messages are collected in a single ChatApp window and automatically create a lead in Bitrix24 or amoCRM with a UTM tag and traffic source.
Yes, the widget is fully adapted for mobile devices and doesn’t break your site’s layout.
Set Up Your Messenger Widget in 5 Minutes
Sign up, connect your channels, and paste the script into your site. No card required, no sales call — the AI operator comes built in.
