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Telegram bot for business

Automate sales, support and the first contact

A Telegram bot helps you reply to customers 24/7, collect requests, qualify leads, run nurturing flows and build long-term communication with clients.

With ChatApp you can build a Telegram bot without coding and automate communication — from the first message to the repeat sale.

No coding or complex integrations

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24/7 Auto-replies
+40% Conversion

Why your business needs a Telegram bot

Automate the routine and focus on what matters — sales

Customers don't like waiting for a reply

While a manager replies to one customer, others are already leaving. A Telegram bot replies instantly: greets, answers questions, helps choose a product, collects contacts and hands the conversation over to a manager.

Even at night, on weekends and holidays.

Fewer lost requests → higher conversion

Automate the first contact

A customer's first message is the most important moment. The bot asks questions, collects contacts, identifies interest, shows the right product and routes them into the right scenario.

The manager gets an already “warmed-up” customer instead of an empty conversation.

Qualify leads automatically

Not all requests are equally promising. The bot helps you find out in advance: the product needed, budget, company size, launch timeline, region and the business goal.

Managers work faster with high-quality leads.

Get the ability to message the customer first

A customer messaged your Telegram bot? You now have a direct communication channel. Send useful materials and lead magnets, invite them to webinars and launch nurturing sequences.

Customers read messages and return to the conversation.

Build sales and engagement scenarios

A Telegram bot is more than just chatting. Launch qualification funnels, consultation booking, surveys, material delivery, webinar registration, request collection and customer support.

One bot replaces dozens of manual actions by managers.

Why Telegram is a strong communication channel

Telegram has already become a familiar communication channel for millions of users.

  • Messages are read quickly
  • It's convenient for customers to reply
  • The bot works automatically
  • Easy to launch scenarios and broadcasts
  • You can build long-term engagement

Telegram is especially effective for nurturing customers, education, repeat sales and working with a loyal audience.

3 500+ companies use ChatApp
7 min average setup time
15 communication channels
97% of customers are happy with support

More than just a Telegram bot

With ChatApp you don't just build a bot — you build a full communication system

01

Visual bot builder

Build scenarios without developers: lead magnets, lead qualification, meeting booking, FAQ, webinars and registrations, customer support.

02

Communication automation

Launch auto-replies, message sequences, customer segmentation, request routing and customer win-back scenarios.

03

Single communication window

Work with Telegram, MAX, WhatsApp and other channels in one system. Managers don't need to switch between apps.

04

AI capabilities

Connect an AI assistant and AI agent to handle routine questions and automate communication without a manager.

Sound familiar?

A Telegram bot via ChatApp helps you take communication under control and build systematic work with customers

Requests get lost while the manager is busy
Customers leave because of slow replies
🔄 No systematic nurturing
💬 Hard to win customers back
🔁 Managers waste time on repetitive questions
🚀 No automation of the first contact

What you can automate with a Telegram bot

🎁

Lead magnets

Automatically deliver useful materials, checklists and guides in exchange for a contact

🎯

Lead qualification

Identify customer needs and pass an already “warmed-up” contact to a manager

📅

Webinar registration

Automatically collect event sign-ups and remind people of the upcoming event

📞

Consultation booking

The bot suggests a convenient time and records the request without a manager

💡

FAQ and support

Answer routine questions automatically and relieve your support team

🔥

Nurturing broadcasts

Launch message sequences that move a customer from interest to purchase

🔙

Customer win-back

Win back those who haven't bought in a while with personalized offers

📋

Request collection

Accept requests around the clock and automatically pass them to your CRM

Ready-made chatbot templates

Copy a template and launch a bot in minutes — without developers

Trigger broadcast by AmoCRM audiences

The chatbot integrates with AmoCRM and automatically sends messages to messengers based on defined conditions.

Trigger broadcast by Bitrix24 audiences

Filters contacts by defined conditions and sends messages only to the right recipients — speeds up processing and eliminates errors.

GPT assistant

Replies to the customer via ChatGPT and, when needed, hands the conversation to a live manager — with a notification and the dialog opened.

Lead collection and segmentation

Through clarifying questions it collects information about CRM experience, tasks and team size, then passes it to a qualified manager.

Avito bot

Invites the customer to move to a messenger, requests a phone number, validates the data and sends a message to WhatsApp.

Effective broadcasts

Adds tags based on the customer's reply, processes existing tags and smartly excludes those who unsubscribed from the broadcast.

Collecting customer data

Collects the customer's contact data using regular-expression validation and gives a gift — a course on the ChatApp Bot Builder.

Chatbot for an interactive menu

Presents menu information, helps find answers about branches, promotions and the loyalty program, and places a delivery order.

Quiz 2. New Year

A New Year psychological test to attract customers — find out what awaits you in the next 12 months.

Resending a WABA template

The bot reacts when a person has read the broadcast but didn't reply — in that case it automatically sends a new message.

Missed-call alerts for WhatsApp

Reacts to a missed call on WhatsApp, sends the customer a welcome message and notifies the responsible manager with the customer's data.

Messenger check

The chatbot automatically checks whether a person is on a given messenger — with no manual actions from the manager.

Quiz 3. Door to the future

A New Year psychological test to attract customers — find out what awaits you in the next 12 months.

Quiz 1. Women's

A women's psychological test to attract customers — an engaging quiz that converts interest into a contact.

Frequently asked questions

No. ChatApp provides a visual bot builder where scenarios are created without writing code. You simply assemble blocks in the right order, like building blocks.

Yes. ChatApp supports integration with amoCRM and Bitrix24. All conversations, requests and contact data are automatically passed to the CRM.

About 7 minutes on average. After registration you go straight to the builder, where you can create and launch your first bot.

Yes. ChatApp supports 15 communication channels: WhatsApp, MAX, VK, Avito and others. All conversations are combined in a single window.

Register for free on the site — the first 7 days are a trial period with no limits. You can use ready-made bot templates right away.

Launch a Telegram bot for your business

Automate the first contact, speed up request handling and build systematic communication with customers.

Connect Telegram