Website Chat for Bitrix with Bitrix24 Integration
Install a chat widget on your 1C-Bitrix website in 5 minutes. Every conversation automatically turns into a deal in Bitrix24 — with source, UTM tag, and full conversation history. An AI operator resolves routine questions 24/7, and every messenger lands in one inbox.
- ✓ Ready-made Bitrix24 module
- ✓ Auto-created deals with UTM
- ✓ 5-minute setup on 1C-Bitrix
- ✓ Secure data storage
Works on 1C-Bitrix and Any Other CMS
- 1C-Bitrix
- WordPress
- Tilda
- OpenCart
- Webflow
- Any HTML website
What Changes When You Integrate Chat with Bitrix24
Without a CRM connection, inquiries get lost and lose their context. ChatApp automatically carries every conversation through to a deal in Bitrix24, with full context attached.
Inquiries never make it to Bitrix24
A form collects leads, but managers move them into the CRM manually — and some get lost. Chat creates the deal automatically.
No source or UTM tag on the deal
It’s unclear where the customer came from or which campaign worked. Chat captures the source and UTM tags right in the deal card.
Conversations live outside the CRM
History stored on a manager’s personal phone disappears when they leave. With Bitrix24 integration, every conversation stays in the deal.
Duplicate and lost leads
One customer writes through several channels — duplicates pile up. ChatApp merges inquiries into a single deal with a unified history.
A Website Chat Built to Work with Bitrix24
Auto-created deals, every channel, and an AI operator — all already included in the subscription, with no extra module fees.
Deals are created in Bitrix24 automatically
Every new conversation from chat creates a lead or deal in Bitrix24. Source, UTM tags, and conversation history are captured automatically.
UTM and traffic source — captured automatically
- Lead / Deal
- UTM tags
- Traffic source
- Conversation history
AI operator on the first line
Answers routine questions 24/7 using your knowledge base, qualifies leads, and forwards complex cases to a manager.
Every channel in one inbox
MAX, Telegram, WhatsApp, VKontakte, and Avito — with a unified customer profile and conversation history.
Ready-made module, no development needed
Bitrix24 integration connects out of the box — no code to write, no developer to hire.
Proactive invitations
The widget engages hesitant visitors on its own — a growth of up to 20% in website inquiries.
Routing to the right manager
Inquiries are automatically assigned to the right employee based on your sales funnel rules.
On-brand widget design
Color, position, avatar, and greeting text are configured without code and won’t break your site’s layout.
AI Chatbot with Transparent ChatCoins Pricing
The AI operator handles first-line inquiries using a neural network: answers routine questions, qualifies leads, and collects contacts. Market data shows chatbots resolve up to 90% of routine inquiries without human involvement.
AI Operator Capabilities
- Relies on your company’s knowledge base and templates
- Understands conversation context and customer history
- Forwards complex inquiries to the right manager
- Works 24/7 — even when your team is offline
ChatCoins — Transparent AI Pricing
ChatCoins are the internal unit for AI feature usage. No need to understand tokens or neural network models. Pay only for what you actually use.
- Included in the Basic plan: 20 ChatCoins
- ChatCoins can be purchased in unlimited quantities
- Top-up packages: from 100 units
Protect Your Customer Base
A departing employee, a lost phone, or shared access to a corporate WhatsApp account — and you lose contacts, chat history, and part of your customer base. ChatApp removes these risks: all data is stored in your account, and access is controlled by the owner.
Customer Contacts Belong to the Company, Not Managers
All inquiries and personal data coming through ChatApp are stored on secure servers, not on employees’ personal phones. A manager leaves — your customers stay.
No Need to Share Passwords with Employees
Your team replies to inquiries through the ChatApp interface without gaining access to messenger or social media accounts. A former employee can’t walk off with the company account.
Conversation and Quality Control
Managers can see every conversation, review the tone of replies, look into disputed cases, and export a report for any period.
Secure Data Storage
Inquiry data is stored on secure, encrypted servers with access controls — not in employees’ personal messengers.
How ChatApp Differs From Other Chat Platforms
The main difference is the pricing model and built-in AI. Most services charge per employee and sell the AI agent as a separate paid product. ChatApp is a single subscription with unlimited operators and AI billed through ChatCoins.
| Parameter | ChatApp | Competitors |
|---|---|---|
| Subscription cost | 15 $/month for the whole team | From 12 $ and up per seat |
| Unlimited team members | Included in every plan | Separate fee per seat |
| AI agent in the standard plan | Built into the product, billed via ChatCoins | A separate product, not part of the unified system |
| Proactive invitations | Included | Available with most |
| Integrations with popular CRMs | Bitrix24, amoCRM | Mostly Western CRMs |
| Inquiry channels in a single window | MAX, Telegram, WhatsApp, VKontakte, Avito, Email | Limited set |
| Secure data storage | Yes | Data storage policy isn’t always transparent |
| Built-in knowledge base | Included in the platform | Separate module or paid add-on |
This comparison is based on publicly available data about typical chat platform terms on the market.
Integration with CRM and Communication Channels
Connect ChatApp to Bitrix24 or amoCRM — every inquiry automatically becomes a deal. Customers reach you via MAX, Telegram, WhatsApp, Email, and VKontakte. All conversations live in one window, with no switching between messengers.
CRM
Messengers and Channels
ChatApp Pricing
The price doesn’t depend on team size. You can buy just the online chat as a standalone channel, or connect the full platform with the widget, AI, and bot builder. Messengers are purchased separately — pay only for what you use.
*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
ChatApp Customer Success Stories
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Frequently Asked Questions About Chat for Bitrix
Both. The chat widget installs on a website built with 1C-Bitrix, and inquiries automatically become deals in the Bitrix24 CRM.
No. Just paste the ready-made script into your site — 5 minutes, no developer needed. Bitrix24 integration connects out of the box.
Every new conversation creates a lead or deal in Bitrix24 with the customer’s contact info, UTM tag, traffic source, and conversation history.
Yes. MAX, Telegram, WhatsApp, VKontakte, and Avito connect as channels — every inquiry lands in one inbox and in Bitrix24.
On secure servers with encryption and access controls.
Set Up Chat for Bitrix in 5 Minutes
Sign up, connect Bitrix24, and paste the script into your site. No card required, no sales call — the AI operator comes built in.
