Website chat for 1C-Bitrix, wired into Bitrix24

Install a chat widget on your 1C-Bitrix site in about five minutes. Every conversation becomes a deal in Bitrix24 — with source, UTM tag and the full history. An AI operator handles routine questions 24/7, and every messenger lands in one inbox.

Connect for Free

✓ Ready-made Bitrix24 module
✓ Auto-created deals with UTM
✓ 5-minute setup on 1C-Bitrix
✓ Secure data storage

Works on 1C-Bitrix and Any Other CMS

1C-Bitrix
WordPress
Tilda
OpenCart
Webflow
Any HTML website

3,000+

businesses use ChatApp

5M+

inquiries processed weekly

Why Connect Bitrix24

What Changes When You Integrate Chat with Bitrix24

Without a CRM connection, inquiries get lost and lose their context. ChatApp automatically carries every conversation through to a deal in Bitrix24, with full context attached.

Inquiries never make it to Bitrix24

A form collects leads, but managers move them into the CRM manually — and some get lost. Chat creates the deal automatically.

No source or UTM tag on the deal

It's unclear where the customer came from or which campaign worked. Chat captures the source and UTM tags right in the deal card.

Conversations live outside the CRM

History stored on a manager's personal phone disappears when they leave. With Bitrix24 integration, every conversation stays in the deal.

Duplicate and lost leads

One customer writes through several channels — duplicates pile up. ChatApp merges inquiries into a single deal with a unified history.

Features

A Website Chat Built to Work with Bitrix24

Auto-created deals, every channel, and an AI operator — all already included in the subscription, with no extra module fees.

Deals are created in Bitrix24 automatically

Every new conversation from chat creates a lead or deal in Bitrix24. Source, UTM tags, and conversation history are captured automatically. UTM and traffic source — captured automatically

Lead / Deal
UTM tags
Traffic source
Conversation history

AI operator on the first line

Answers routine questions 24/7 using your knowledge base, qualifies leads, and forwards complex cases to a manager.

Every channel in one inbox

MAX, Telegram, WhatsApp, VKontakte, and Avito — with a unified customer profile and conversation history.

Ready-made module, no development needed

Bitrix24 integration connects out of the box — no code to write, no developer to hire.

Proactive invitations

The widget engages hesitant visitors on its own — a growth of up to 20% in website inquiries.

Routing to the right manager

Inquiries are automatically assigned to the right employee based on your sales funnel rules.

On-brand widget design

Color, position, avatar, and greeting text are configured without code and won't break your site's layout.

AI Operator

AI Chatbot with Transparent ChatCoins Pricing

The AI operator handles first-line inquiries using a neural network: answers routine questions, qualifies leads, and collects contacts. Market data shows chatbots resolve up to 90% of routine inquiries without human involvement.

AI Operator Capabilities

Relies on your company's knowledge base and templates
Understands conversation context and customer history
Forwards complex inquiries to the right manager
Works 24/7 — even when your team is offline

ChatCoins — Transparent AI Pricing

ChatCoins are the internal unit for AI feature usage. No need to understand tokens or neural network models. Pay only for what you actually use.

Included in the Basic plan: 20 ChatCoins
ChatCoins can be purchased in unlimited quantities
Top-up packages: from 100 units

Business Protection

Keep your customer base safe

One employee leaving, a lost phone, or shared access to a corporate WhatsApp — and contacts, chat history and part of the base are gone. ChatApp takes these risks off the table: data sits in your account and the owner controls access.

Contacts belong to the company, not to agents

Inquiries and personal data coming through ChatApp are stored on secure servers, not on personal phones. An agent leaves, the customers stay.

No Need to Share Passwords with Employees

Your team replies to inquiries through the ChatApp interface without gaining access to messenger or social media accounts. A former employee can't walk off with the company account.

Conversation and Quality Control

Managers can see every conversation, review the tone of replies, look into disputed cases, and export a report for any period.

Secure data storage

Inquiry data is kept on secure, encrypted servers with access controls, in line with the Republic of Kazakhstan Law No. 94-V on personal data and its protection — not in personal messengers.

Comparison · How We Differ

How ChatApp differs from other chat platforms

The main differences are the pricing model and the built-in AI. Most services charge per employee and sell the AI agent as a separate paid product. ChatApp is one subscription with unlimited operators and AI billed through ChatCoins.

Parameter	ChatApp	Competitors
Subscription cost	7 500 ₸/month for the whole team	From 6 000 ₸ and up per seat
Unlimited team members	Included in every plan	Separate fee per seat
AI agent in the standard plan	Built into the product, billed via ChatCoins	A separate product, not part of the unified system
Proactive invitations	Included	Available with most
Integrations with popular CRMs	Bitrix24, amoCRM	Mostly Western CRMs
Inquiry channels in a single window	MAX, Telegram, WhatsApp, VKontakte, Avito, Email	Limited set
Secure data storage	Yes	Data storage policy isn't always transparent
Built-in knowledge base	Included in the platform	Separate module or paid add-on

This comparison is based on publicly available data about typical chat platform terms on the market.

Integrations

Integration with CRMs and communication channels

Connect ChatApp to Bitrix24 or amoCRM and every inquiry becomes a deal. Customers reach you via MAX, Telegram, WhatsApp, Email and VKontakte, and every conversation sits in one window with no messenger-switching.

CRM

B24

Bitrix24

Ready-made module

amo

amoCRM

Ready-made module

Messengers and Channels

MAX

Messenger and bot

Messenger and business channels

VKontakte

Social network

Instagram

Social network

Channel

Pricing

ChatApp pricing

The price doesn't depend on team size. Buy just the online chat as a standalone channel, or take the full platform with the widget, AI and a bot builder. Messengers are bought separately — pay only for what you use.

*Personal channels include: term discount, volume discount, package plan

*Regular channels/social networks include: term discount