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Manage sales

Talk to customers right from your CRM. Work as a team in a single window. Chat history and contacts stay with the company, not on personal phones. No lost leads, no shadow schemes.

Start for free 3-day demo

How does it work?

Managers reply from a single window

  • All channels in one interface
  • No more messengers on personal phones
  • Dozens of open tabs are a thing of the past
Start for free

Bring all your channels togetherCombine every channel you use to talk to customers

Choose the channels you use to talk to customers

MAX Telegram WhatsApp* VK Facebook* Instagram* Avito Wildberries Ozon Max bot Telegram bot WABA* Live chat

Start handling conversations with ChatApp. It's easy!How to get value fast?

Manage customer communication What ChatApp gives your sales team

All inquiries in one place

  • Managers handle every channel in one window
  • Customers write wherever they prefer
  • Operators can write first from the CRM
Communication channels combined in the ChatApp interface

Team work under control

  • Every manager's conversations are under control
  • Chats are distributed across manager levels.
  • Shadow schemes and customer-base leaks are ruled out
Manager oversight in ChatApp

Customer chat history stays with the company

  • Import chats from all devices into one interface
  • Conversation history is preserved
  • Your customer know-how is never lost
Importing employees' chat history into ChatApp

Conversations are linked to your CRM automatically

  • Every message lands in the customer card in your CRM automatically
  • Leads and deals are created automatically
Automatic chat sync with the CRM

See the positive change in your teams' workWhy requests get lost and how to fix it

#1

Before ChatApp

Leads come from WhatsApp *, the website, Telegram, a bot, all in different places

After ChatApp

One funnel where requests from all messengers come together. None get lost

Inquiries from different channels collected in one funnel

#2

Before ChatApp

A manager spends 10 minutes entering chat data into the CRM

After ChatApp

A conversation creates the customer card in the CRM automatically. Integration without manual copying

A conversation creates a customer card in the CRM automatically

#3

Before ChatApp

An employee leaves and all customer conversations leave with them. The history has to be rebuilt

After ChatApp

All conversations are stored in the CRM for good. When a manager changes, the new one sees the full history from the very first message

Conversation history is stored in the CRM

#4

Before ChatApp

Managers work in the field and visit customers, but chats stay on their phones and never reach the shared database

After ChatApp

The mobile app syncs all conversations with the CRM in real time. Wherever your employee is, the customer history is always in the system

The ChatApp mobile app syncs conversations with the CRM

#5

Before ChatApp

Lead nurturing is manual, and repetitive questions eat up time

After ChatApp

Automatic qualification: a bot asks scripted questions and the CRM receives a ready lead profile with the answers

A ChatApp bot qualifies leads automatically

#6

Before ChatApp

Managers lose track when chatting with 10 customers at once

After ChatApp

Colour-coded chats (unanswered / in progress / waiting for customer). No conversation is left hanging

Colour coding helps you keep track of every conversation

Communication and automation in one systemChatApp products. Supercharging the messenger aggregator.

Hire an AI employee to talk to your customers 24/7 like your best manager

ChatApp AI employee
Read about the AI employee Learn to set it up for free

Experience the benefits of working with customers through ChatApp

Start for free 3 days

No card required

What's included in the free 3 days:

One window for all channels

Chats from all messengers in one interface

ChatApp unified window with all channels

Export conversations from messengers

Keep chat history in the company, not on a manager's phone

Conversation history export

Chat sync with your CRM

All conversations and customer data go to your CRM automatically

ChatApp CRM integrations

Write first from your CRM

Message a customer in their personal messenger from the CRM interface

First message to a customer from the CRM

Automated scenarios

Automate customer chats and smartly route them to employees with our bot builder

Automated conversation scenarios

AI employee

An AI manager to talk to your customers. The demo covers about 5 conversations

ChatApp AI employee

Pricing

Choose the channels you use for client interactions

We'll match ChatApp channels and tools to your taskWe'll help with any question

24/7 support in multiple languages. Our specialists are always in touch 💙 Happy to answer any question

Customers say our technical support is flawless!

Круглосуточная поддержка ChatApp
MAX Telegram* Whatsapp*

"Not an Academy" ChatApp

Set up tools with detailed video guides, take lessons and master ChatApp tools

Free training videos

Community

A private community for integrators and partners with experts and developers

Join the community

Knowledge base

For those who like to figure tools out on their own

Knowledge base

Frequently asked questions (FAQ)

A messenger aggregator is a platform that brings all your customer communication channels (WhatsApp*, MAX, Telegram, VK, Facebook*, Instagram*, Telegram and MAX bots, marketplaces and more) into a single interface. Messages from all channels and groups are collected in one window. Managers no longer switch between tabs, and the whole team works inside one interface.

CRM integration syncs conversations with your CRM, creates leads and deals automatically and distributes conversations between operators. As a result the full communication history is kept inside the company for good and can't be lost when a manager leaves

ChatApp combines messengers, social networks, bots and other channels you use to talk to customers into a single window, automates communication with bots, quick replies and buttons, and connects all those messages and deals with your CRM

Yes. From your CRM or the Scenario Dialogs unified window you can message a customer first using their phone number or username.

Yes. Quick replies are unlocked for free when you buy any channel. They are set up in your ChatApp account and can be used in any messenger, social network or bot

The number of employees you can add to your organization is unlimited. If needed, any number of employees can see conversations. You can restrict conversation visibility for specific groups of employees.

Yes. Cascade broadcasts across messengers can be set up in our bot builder, which is free once you buy any channel (including during the free demo period). The guide in the Knowledge base will help you do it quickly.

Yes. The Scenario Dialogs app with the functions your staff need on a phone can be downloaded for Android, and a web app version is available for iPhone

Yes. The unified window that aggregates messengers and channels also lets you talk in groups. They are available in a separate tab, so nothing is lost and you can quickly separate private chats from group conversations

Yes, the connection is stable. Also, if your operators or managers work remotely, they don't need to install anything extra on their computers. Everyone works through the ChatApp interface without additional software