Messenger Integration with 1C via ChatApp

Message your counterparty first directly from the 1C interface. Transfer a dialog to the
right employee. Receive
notifications about document status changes right from the chat

Try for free
First 3 days all services
are free — no limitations

Sound familiar?

Too many interfaces

You used to have to find a phone number in 1C, copy it, open a messenger, then search
for the chat

Payment confusion

Our clients are special. They might pay 60 instead of 600. They issue an invoice to one
entity but pay from another. Without a call or message — it’s impossible to sort out

Time wasted clarifying

To pass a counterparty’s question to colleagues, you have to write an email, wait for
confirmation, and then keep asking: “is it done yet?”

Delayed responses

It’s hard to work with files when a counterparty doesn’t check their email in time

Now you can contact a counterparty in 1 click

Instant contact initiation

Just press a button in the Sales Order. And you’re already in a dialog with the client.
The contact is pulled automatically, the right messenger is detected automatically. Just
thinking about it is a relief

Easy way to start communicating with clients. How it works

We place the “Dialog” button exactly where your team needs it: in the counterparty
card, in the Sales Order, Invoice, or Purchase Order document, etc.
You click it. The system automatically retrieves the contact from the organization’s
details in 1C
ChatApp identifies which messenger (WhatsApp, Telegram, VK) was previously used with
this client, or prompts you to choose
You’re in the chat. Write, send files, clarify details. All in one window, no
switching

Which messengers and channels can you write to from 1C?

From 1C you can instantly start a dialog with a client by phone number or email. The
system will suggest where to write — email, Max, WhatsApp, or Telegram

We’ll add the “Go to Dialog” button to your 1C in 15 minutes

Communicate with clients from 1C in one click. No switching, with full dialog history.
Stop wasting time searching for contacts in messengers — invest your resources in what
matters

Simplify your work today