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Avito + Bitrix24

Every Avito message lands in a Bitrix24 deal

The Bitrix24–Avito integration moves orders across on its own and pulls every chat into one CRM, so the team answers quicker and no client slips away.

Connect for free
Deal #1042 · John Smith
Channel: Avito · Solid oak table
Hi! Is the table still available? When can you deliver?
Hello! Yes, it's in stock. We can deliver tomorrow by 6 PM — placing the order now 👍

Avito orders, chats and listings, all inside the CRM

Less routine, less copy-paste — more selling

Any number of Avito accounts
Chats and auto-replies built into Bitrix24
Works with Avito Delivery and Avito Mall
Run every deal without leaving the CRM
Try free for 3 days

What the Bitrix24 + Avito integration through ChatApp gives you

Automation, speed and a clear view of everything

01

Less manual work

Avito and Bitrix24 stay in sync automatically — orders, clients and statuses update without anyone typing them in.

02

Faster, cleaner handling

Product and client data comes across quickly, so you reply with no delay and nothing gets missed.

03

Better service

The whole conversation history sits in Bitrix24 — a personal approach, open communication and clients who stay.

Fits any business selling on Avito

🏪

Small business

A handful of listings and one person handling them — chat and order automation with no time wasted.

🏢

Larger companies

Lots of orders, several Avito accounts, a whole team. The app brings control, analytics and a tight link to Bitrix24 business processes.

Start selling faster now

Connect Bitrix24 + Avito in about five minutes

Free 3-day demo

Setting it up

1Add the ChatApp app from the Bitrix24 Marketplace.
2Link your Avito account inside ChatApp.
3Connect that Avito account to your CRM, following the guide.
4Messages start landing in the lead or deal card — pipelines, robots and notifications all work.

How client communication gets better

A manager got an Avito message, read it, forgot to reply
Without integrationThe chat slips down, the client is lost
With our integrationThe chat stays on top, the notification persists until you reply
You need the conversation history two weeks later
Without integrationCan't find it or it was deleted
With our integrationThe whole conversation is in the client's CRM card
A manager wants to check reply quality
Without integrationYou have to dig into each manager's phone or accounts
With our integrationEverything is in CRM reports
One client wrote on Avito, another on WhatsApp
Without integrationTwo different interfaces, loss of context
With our integrationA single chat center inside the CRM

What the ChatApp Avito integration adds

More than a plain Avito-to-CRM link

A single window combining all messengers for client communication
Connect ChatApp chatbots and auto-replies
Use quick replies
Manage a blacklist
Reassign conversations to employees
ChatApp robots supporting messages, files and documents from the CRM
Display messages from the Avito app in Open Channels
Voice message support

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*Personal channels include: term discount, volume discount, package plan

*Regular channels/social networks include: term discount

Common questions

Avito receives incoming requests from these categories: job responses ("Jobs") and listings — goods, services, real estate and transport.
To work with the "Jobs" category and listings through ChatApp, an active maximum subscription is required on the Avito side. When connected to ChatApp, Avito PRO works as a standard Avito integration: the single messenger window receives messages only for the listings of the account owner linked to ChatApp. Messages handled by company employees in Avito PRO will not appear — the Avito API does not support transferring such conversations.
Set up automation so chats are distributed across departments or specific employees. In ChatApp you can connect several Avito accounts — each is added as a separate channel. Messages from Avito arrive in Scenario Dialogs — a workspace for handling chats.

Connect Avito to Bitrix24 today

Three days free — no payment, no commitment

Connect for free