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A service for building
AI employees that talk to customers in messengers

An AI manager that works right inside your messengers.
It conducts the dialogue, collects data and sends the result to your CRM —
no OpenAI, no developer, no extra integrations.

Scenario AI — AI employee in messengers

What is an AI employee for messengers?

An AI employee for messengers is a digital employee powered by artificial intelligence that works in conversations with your customers. It answers routine customer questions instead of an operator, consultant, manager or recruiter, freeing up real managers' time for more important tasks. It can be deployed in any messenger, social network or bot you use to talk to customers, and can redistribute conversations to employees and send deal and lead information to your CRM system.

What roles can an AI employee perform?

AI Consultant

A flexible solution that can be configured for any task

  • Handles incoming requests
  • Qualifies leads
  • Records data in the dialogue and routes it to the right department
  • Answers routine questions
  • Answers routine questions
Coming soon
AI Consultant

AI Sales Manager

  • Responds to customers 24/7
  • Identifies needs and qualifies leads
  • Selects a solution and warms the customer up toward a purchase
  • Passes a ready request to the CRM
Coming soon
AI Sales Manager

AI Recruiter

  • AI agent greets the candidate
  • Asks about experience, tech stack and work format
  • Saves the answers
  • Passes the HR specialist a ready candidate profile
Coming soon
AI Recruiter

AI Assistant

  • Suggests a reply to the operator in one click
  • Translates messages into different languages
  • Summarizes agreements after the dialogue
  • Fixes mistakes and adjusts the message style
  • Doesn't work on its own — it's triggered by the operator's click and speeds up their work
Learn more
AI Assistant

Calculate the cost
of an AI employee

Enter the approximate number of customer dialogues per month

6000
100 10,000+
Help me build an AI Employee

* Calculation for a live operator:
$773/month, 30 dialogues/day (450 per month) → $1.71 per dialogue

Cost $480

Compare with a live employee

Live employee
Price per dialogue $1.71
Total for 6 000 dialogues $10,260
Your AI employee
Price per dialogue $0.08
Total for 6 000 dialogues $480
You save $9,780

Scenario AI — not just a smart chat, but a managed stage of a business process

See for yourself

Other AI services

Requires an OpenAI key, API setup, working with tokens

No knowledge base, or a separate integration is needed

One request — one answer, with no context awareness

Answers stay scattered across disconnected messages

Scenario AI

Works out of the box inside ChatApp, no API or external services

Built-in knowledge base: files, websites, answers based on business data

Conducts the dialogue step by step, taking context and role into account

Saves data to variables and fields, with analytics available

See how AI conducts a dialogue with a client

Telegram Max WhatsApp Instagram

What's inside Scenario AI

4 components that work as a single system

Scenario AI Knowledge Base

Upload files, connect websites. AI relies on real business data, not general guesses

Scenario AI Knowledge Base

Bot Builder

Visual setup of dialogue scenarios, linking AI with chat actions, CRM and automation

Bot Builder

ChatCoins Spending History

Transparent tracking: see every deduction, control your budget and export reports

ChatCoins Spending History

AI Agent Block

An updated block inside the Bot Builder that lets you go beyond a single model call and build a managed, step-by-step dialogue with the user

AI Agent Block

Setting Up the AI Employee's Role

Choose how the AI employee should work: sales, support, HR or request processing. Scenario AI adapts the communication style, scenarios and tasks to your business.

Setting Up the AI Employee's Role

Client Case Study

Results of implementing an AI operator in a real business

"We started growing quickly, and our team could no longer process all incoming leads fast enough and at the right quality. We began hiring people and growing the sales team — but those are people who leave all the time, and we spend time on that. We simply decided to invest that same money and time into an AI agent, and build it so it could handle the entire pool of incoming requests. Plus, we entered the international market, and needed to handle customers in different languages."
Ilya Platonov
Ilya Platonov CEO and Founder of Platon Bit
Read case study
47 hours saved per month on lead processing
~1 min response time instead of 3–5 minutes waiting for a manager
10 questions for lead verification with automatic entry into Bitrix24
24/7 works with no days off, breaks or sick leave — the agent never burns out

AI Without Barriers

No OpenAI, APIs or complex integrations.
Everything already works inside ChatApp — all you need to do is get started

No Foreign Payments

Pay for Scenario AI — quickly, conveniently and without restrictions.

No Foreign Payments

No API or Complex Integrations

Connect an AI operator in a couple of clicks — no developers or technical setup required.

No API or Complex Integrations

Direct Work Inside ChatApp

The AI agent is built into your dialogues — it works right where you talk to customers.

Direct Work Inside ChatApp

AI Operator Setup Guide

A detailed guide covering every setup stage and the logic behind the AI operator

Read the article

Video Setup Guide

A visual walkthrough of the setup process — from the first step to launch

Watch the video

AI Agent Free for 7 Days

Try Scenario AI in action — set up your first scenario and see how AI talks to your customers

Get demo access

From launching the AI operator to the first results

Bot Builder

Build the scenario in the bot builder — set the base logic for the AI operator

Connecting Channels

Add messengers, social networks and other channels — the AI operator will start handling requests in each of them

Knowledge Base

Build the knowledge base: texts, files and quick replies that AI learns from

ChatCoins Balance

Top up your ChatCoins balance and choose the number of dialogues you need

AI Agent Block

Add the AI agent block to the scenario to launch the dialogue

Role Selection

Choose the AI operator's role: HR, support or a universal scenario

Dialogue Stages

Set up the stages and questions AI asks the user step by step

Knowledge Base Link

Connect AI to the knowledge base for more accurate and relevant answers

Data Saving

Save the user's answers into variables and dialogue fields

Data Transfer

Pass data into the scenario: routing, escalation or handoff to a manager

Implement AI Today

Free yourself from routine. Increase conversion in dialogues

Demo Access

Try the AI operator in action and see how it handles dialogues

Try the AI operator

Partnership

Bring in clients and earn on AI solution implementations

Become a partner

Implementation

Write to us — and we'll help set up the AI operator for your business needs

Get help

Knowledge Base

Learn how to set up AI and use it as effectively as possible

Go to Knowledge Base

Frequently Asked Questions

No, everything runs on our own infrastructure. You simply purchase ChatCoins.

The Scenario AI agent works without external keys, on our internal multi-agent architecture. This lets us manage the logic and optimize costs.

The cost is calculated based on the average number of calls to the neural network per customer dialogue. You always see the exact charges in the spending history.

We use a multi-agent approach — the system selects the model based on the context and task.

In the current version — text documents (up to 5 MB, up to 10 files). The list will expand in the future.

Yes, you add the URL, the system finds the pages, and you choose the ones you need.

Yes, you can enable replies in groups in the bot settings.

Integrators and agencies: build customized AI solutions for clients, using the flexibility of the builder and knowledge base.

Business: launch AI for support, sales and HR without developers and without external API keys. Pay only for dialogues actually processed.