Scenario AI Knowledge Base
Upload files, connect websites. AI relies on real business data, not generic guesses
Scenario AI add an AI employee to your business in minutes
The Scenario AI agent runs inside ChatApp: it holds dialogues in the bot builder, collects data and fires scenarios. No OpenAI key, no API work, no engineering team.
Scenario AI not a smart chat, but a controlled step in a business process
Judge for yourself
Other AI services
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Needs an OpenAI key, API setup and fiddling with variables
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A stand-alone chat with no link to your processes
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Rigid logic or unpredictable off-topic responses
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No knowledge base, or a separate integration is required
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One request, one reply, with no memory of the conversation
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Responses remain scattered messages
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Manual processing of results is required
Scenario AI
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Works out of the box inside ChatApp, no API or external services needed
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Passes results to scenarios: CRM, routing, distribution
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Managed dialogue: stages, questions, branching, variables
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Built-in knowledge base: files, websites, answers based on your business data
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Conducts dialogue in stages, takes context and role into account
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Saves data to variables and fields, available for analysis
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Ready structured data for automation
What's inside Scenario AI
4 components that work as a unified system
Bot Builder
Visual setup of dialogue scenarios, connecting AI to chat actions, CRM systems, and automation
AI Agent Block
An updated block inside the Bot Builder that allows you not just to make a one-time call to the model, but to build a managed, staged dialogue with the user
ChatCoins Spending History
Full transparency: see every charge, control your budget, and export reports
AI without the engineering overhead
No API keys, no prompt engineering, no infrastructure to maintain. Everything already works inside ChatApp — you just need to get started
- Signing up for OpenAI or Azure and clearing procurement
- Writing and maintaining prompts, managing API keys
- Hiring engineers to build and maintain the integration
- Choosing and configuring a model
You skip all the extra steps with Scenario AI
AI Operator Setup Guide
A detailed walkthrough of every setup stage and the logic behind it
Read the articleVideo Setup Tutorial
A visual walkthrough of the setup process — from the first step to launch
Watch (Coming soon)Full Setup Course
2+ hours of lectures: learn to create AI scenarios and work with the agent on real cases
Go to course (Coming soon)From launching your AI operator to first results
Build your scenario in the bot builder — set the foundation for how the AI operator works
Add messengers, social networks, and other channels — the AI operator will start handling requests in each of them
Build your knowledge base: texts, files, and quick replies that AI learns from
Top up your ChatCoins balance and choose the number of dialogues you need
Add the AI agent block to your scenario to launch the dialogue
Choose the AI operator's role: HR, support, or a universal scenario
Configure the stages and questions that AI asks the user step by step
Connect the AI to the knowledge base for more accurate and relevant answers
Save user responses to variables and dialogue fields
Pass data into the scenario: distribution, escalation, or handoff to a manager
Handle up to 80% of routine dialogues without staff involvement
HR & Recruiting
- AI agent greets the candidate
- asks about experience, background, and preferred work format
- saves the responses
- passes a ready-made candidate card to the HR specialist
Technical Support
- clarifies the issue
- collects device information
- determines the request type
- routes the request to the appropriate queue
Universal Assistant
A flexible solution that can be configured for any task:
- processes incoming requests
- qualifies leads
- captures data in the dialogue and passes it to the right department
How many ChatCoins a steady AI operator needs
#1
Top up ChatCoins by card
#2
ChatCoins are spent only on real AI requests
#3
You can track every ChatCoins deduction
Typical cost from 37 500 ₸ per month
~ 500 customer requests
Or order custom development — the AI bot is shaped fully around your processes and requirements
Work out what your AI bot costs
Enter roughly how many customer dialogues you get per month
Cost
337 500 ₸
up to 1,000 dialogues
~ 75 ₸/dialogue
Want to discuss launching AI in your department?
Write to our bot. Answer a few questions and our specialist will help you choose the right AI employee for your needs.
Ask about an AI employeePut AI to work today
Free yourself from routine. Increase conversion in dialogues
Demo Access
Try the AI operator in action and see how it handles dialogues
Partnership
Connect clients and earn by implementing AI solutions
Builder
Create your own AI operator and configure scenarios for your business needs
Knowledge Base
Learn how to set up AI and use it as effectively as possible
FAQ
No — it all runs on our infrastructure. You just top up ChatCoins.
The Scenario AI agent runs with no external keys, on an internal multi-agent architecture. That lets us control the logic and keep costs down.
The cost is worked out from the average number of neural-network calls in one customer dialogue, and you always see the exact deductions in your spending history.
We use a multi-agent approach: the system picks the model for the context and task on its own.
In the current version — text documents (up to 5 MB, up to 10 files). The list will expand in future updates.
Yes, you add a URL, the system finds the pages, and you select the ones you need.
Yes, you can enable group replies in the bot settings.
Integrators and agencies: create customized AI solutions for clients using the flexibility of the builder and knowledge base.
Businesses: launch AI for support, sales and HR with no developers and no external API keys. Pay only for the dialogues actually processed.
