Automate customer communication in MAX messenger
A MAX bot works 24/7 — it collects leads, qualifies prospects, answers questions and hands off conversations to your team. All within a trusted, compliant messaging channel.
Through ChatApp you can connect a MAX bot without any coding and automate customer communication in a secure, regulated channel — in minutes.
No coding required. Data stored on secure servers
MAX — a trusted messaging channel for regulated businesses
MAX messenger meets applicable data protection requirements and is designed for businesses that need a secure, compliant communication channel with their customers.
Data is stored on secure servers in compliance with applicable data protection legislation, making MAX bot via ChatApp the right choice for companies operating under regulatory oversight.
- Banks and financial institutions — transaction and service notifications
- Insurance companies — policy reminders and claims updates
- Telecom operators — technical and service alerts
- E-commerce — order status and transactional messages
Data on secure servers
All messages and customer data are processed and stored on secure servers in compliance with applicable data protection requirements.
Approved messaging channel
MAX meets the requirements for business communications in regulated sectors — a reliable choice for companies that need a compliant messaging solution.
50M+ users
MAX has a rapidly growing audience with tens of millions of active users — your customers are already there.
Why businesses need a MAX bot
Automate routine tasks in a compliant channel and focus on what matters — sales
Instant replies around the clock
Customer messaged at 11 PM? The bot responds immediately — greets them, offers options, collects their details and queues the conversation for your team in the morning.
No lead goes unanswered — even outside business hours.
Automate the first touchpoint
The bot asks qualifying questions, identifies the customer's need, shows the right product and hands off a warm conversation to your manager — with context already in place.
Your team receives a qualified lead, not a cold "Hello".
Compliant notifications
For banks, insurers and telcos, a MAX bot via ChatApp is the right tool for sending transaction and service notifications through a channel that meets applicable data protection requirements.
Regulatory compliance without extra effort.
Reach out to customers first
Once a customer writes to your MAX bot, you have a direct communication channel. Send useful content, promotions, reminders and warm-up sequences — reliably and at scale.
High open rates from an engaged audience.
Build automation scenarios for your industry
A MAX bot via ChatApp is more than messaging. Run lead qualification funnels, appointment booking, status notifications, NPS surveys and loyalty programmes. One bot replaces dozens of manual steps.
Particularly effective for financial services, healthcare, and e-commerce.
Why MAX is a strong business communication channel
MAX is a rapidly growing messenger with a large and active user base. For businesses, it means a reliable, compliant channel for customer communication.
- Meets applicable data protection requirements
- Data stored on secure servers — compliant by default
- Growing user base — your customers are already there
- ChatApp integration — launch in 7 minutes
- Works alongside Telegram, VK and 10+ other channels in one inbox
MAX is especially effective for financial services, healthcare, government services and any company operating in regulated industries.
More than just a MAX bot
With ChatApp you build a complete communication system — not just connect a bot
Visual bot builder
Create conversation flows without developers: lead qualification, enquiry collection, FAQ, appointment booking, status notifications — all configurable in the block-based builder.
Communication automation
Set up auto-replies, message sequences, customer segmentation, conversation routing and re-engagement scenarios — all running automatically.
Unified inbox
Manage MAX, Telegram, VK and other channels in one interface. Your team sees every conversation in one place — no switching between apps.
CRM integration
Conversations, leads and contact data from MAX are automatically synced to amoCRM and Bitrix24. Deals are created automatically — your team works faster.
Sound familiar?
A MAX bot via ChatApp helps you take control of customer communications and stay compliant with data protection requirements
*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
Frequently Asked Questions
MAX is a messaging platform designed to meet applicable data protection requirements and regulatory standards. Its key business advantage is compliance with the requirements for sending legally significant notifications in regulated sectors. Data is stored on secure servers, making it a reliable choice for banks, insurers, telcos and other businesses operating under regulatory oversight.
No. ChatApp provides a visual bot builder where you create conversation flows without writing any code. Just arrange the blocks in the right order and launch your first bot in minutes.
Yes. MAX meets applicable data protection requirements and is designed for business communications in regulated sectors. A MAX bot via ChatApp is a compliant tool for sending transactional and service notifications for banks, insurance companies, telecommunications operators and marketplaces.
Yes. ChatApp supports integration with amoCRM (Kommo) and Bitrix24. All conversations, enquiries and contact data from MAX are automatically synced to your CRM — deals are created without manual input from your team.
On average, 7 minutes. After signing up you go straight to the builder, where you can create and launch your first MAX bot. The first 7 days are a free trial with no restrictions.
Yes. ChatApp combines MAX, Telegram, VK, WhatsApp and 10+ other channels in a single inbox. Your team sees all conversations in one interface and never has to switch between apps.
Launch a MAX bot for your business
Automate customer communication in a compliant messaging channel, meet data protection requirements and never miss another lead.