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Official Integration

MAX Messenger Integration with amoCRM

Connect MAX to amoCRM and manage all customer conversations directly from your CRM. No switching between apps — messages, deals and contacts all in one window.

7-minute setup No developers needed 24/7 Support
amoCRM — MAX integration
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Hello! I'd like to learn about plans for a team of 5

10:42

Hi! The Business plan is perfect for teams up to 5. Sending you the details right now!

10:44

Great, looking forward to it!

10:45
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MAX Messenger — an extra sales channel you can no longer ignore

MAX is a fast-growing messenger built on the VK ecosystem. Companies that establish their sales presence there first gain customers for free — while competitors are still catching up.

Secure and reliable

MAX is an official messenger with high-level data protection. Transfer customer information without risk or regulatory issues.

Growing audience

MAX is actively attracting users from other messengers. Your customers are already there — and want to get support directly through MAX.

Extra channel, no extra budget

Add MAX as another lead source in your pipeline. It doesn't replace WhatsApp or Telegram — it expands your reach.

Calls and messages in one app

MAX supports calls, group chats and file sharing — everything you need for full-featured customer communication.

All MAX messages land in amoCRM automatically

ChatApp connects MAX messenger to your CRM: inbound and outbound messages, new contacts and conversations — everything syncs without manual input. Your team works only in amoCRM, without opening the MAX app.

01

MAX messages → CRM

Every inbound message from MAX instantly appears in the deal or contact card. Managers reply directly from amoCRM.

02

Automatic deal creation

A new MAX conversation automatically creates a deal and contact in the CRM. No lead is ever lost.

03

Routing to managers

Inbound messages from MAX are assigned to the responsible manager according to your pipeline rules in amoCRM.

04

Full conversation history

All MAX conversations are stored in the CRM. Managers see the complete history: who wrote what and when.

05

Conversation control

Managers see only their own clients. Supervisors see all team conversations. Data leaks through personal numbers are eliminated.

06

Templates and quick replies

Ready-made message templates speed up manager response times and ensure consistent, on-brand communication with customers.

One interface — all your customers' messengers

ChatApp integrates not just MAX, but also WhatsApp, Telegram, VKontakte and other channels into a single amoCRM workspace. Managers stop switching between apps — they see all conversations in one window and reply from anywhere.

Different customers prefer different messengers. If you're only in one channel, you're losing everyone who writes in another. Add MAX alongside WhatsApp and Telegram, put a widget on your website — and customers choose how to contact you while every lead still lands in your CRM.

View all integrations
MAX
New
WhatsApp
Telegram
VKontakte
Viber
+
And more

Setup takes under 10 minutes —
no developers or system integrators needed

1

Sign up for ChatApp

Log in to your ChatApp account — registration takes less than a minute.

2

Select MAX and scan the QR code

In the channels list, choose MAX messenger and scan the QR code with the MAX app.

3

Connect amoCRM

Enter your amoCRM subdomain and authorize — the MAX and amoCRM integration is configured automatically.

4

Set up routing rules

Assign which manager receives inbound MAX messages — by pipeline or manually.

5

Done — first messages already in your CRM

Inbound messages from MAX start appearing in amoCRM automatically. Your managers work in the familiar interface.

ChatApp specialises in messenger integrations
with CRM for businesses in Kazakhstan

Official partner

ChatApp operates via the official MAX API. No grey schemes — your account is protected from bans and restrictions.

Data security

Your customer data is fully protected. The integration complies with the personal data protection laws of the Republic of Kazakhstan.

Support in English, Russian & Kazakh

Live support during business hours — we'll answer your setup questions and help configure the integration for your workflow.

Self-service, no developers required

The ChatApp dashboard lets you add channels, change settings and onboard new managers entirely on your own.

Analytics and oversight

Managers see statistics for every team member: number of conversations, response time, and conversion from chat to deal.

All messengers in one plan

MAX, WhatsApp, Telegram and other channels — all within a single subscription. No need to pay separately for each tool.

3500+ companies use ChatApp
7 min average connection time
15 communication channels
97% of customers satisfied with support
[anons-cases] [anons-singles]

*Personal channels include: term discount, volume discount, package plan

*Regular channels/social networks include: term discount

FAQ: MAX and amoCRM integration

Yes. ChatApp is a no-code solution. The connection is made through your personal dashboard: scan a QR code and authorise with amoCRM. Average setup time is under 10 minutes.

Yes. ChatApp brings all messengers into a single amoCRM interface. Managers see conversations from MAX, WhatsApp, Telegram and other channels in one unified feed.

Yes. ChatApp operates via the official MAX API and complies with the personal data protection requirements of the Republic of Kazakhstan. All data is transmitted over secure channels.

History is stored in amoCRM and tied to the contact card, not to the manager's account. The new responsible employee can see the full conversation history with the customer from the very beginning.

Basic connection takes 5 to 10 minutes. Additional configuration of routing rules, templates and analytics takes another 15–20 minutes. ChatApp support is available if you have any questions.

⚠ [PLACEHOLDER — specify the current ChatApp trial period. Example: "Yes, the first X days are free — no credit card required."]

Connect MAX to amoCRM —
first messages in your CRM within 10 minutes

Stop losing customers who write to you in MAX. The MAX and amoCRM integration via ChatApp gives your sales team everything they need to sell through this growing messenger — right inside the familiar CRM interface.