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MAX Messenger integration for amoCRM

Link MAX to amoCRM and handle every customer conversation from the CRM itself. No app-switching — messages, deals and contacts sit in one window.

Connect MAX to amoCRM

7-minute setup No developers needed 24/7 Support

amoCRM — MAX integration

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MAX Messenger — a sales channel worth claiming early

MAX is a fast-growing messenger from the VK ecosystem. The companies that set up sales there first pick up customers at no cost, while competitors are still catching up.

Secure and dependable

MAX is an official messenger with strong data protection, so customer information moves without risk or compliance headaches.

A growing audience

MAX keeps pulling users in from other messengers. Some of your customers are already there and would rather reach support through MAX.

One more channel, no extra spend

Slot MAX in as another lead source in your pipeline. It doesn't replace WhatsApp or Telegram — it widens your reach.

Calls and chat in one app

MAX handles calls, group chats and file sharing — enough for full customer communication in one place.

Every MAX message reaches amoCRM on its own

ChatApp ties MAX to your CRM: messages in and out, new contacts and conversations all sync with no manual work. The team stays in amoCRM and never opens the MAX app.

MAX messages → CRM

Every inbound MAX message shows up in the deal or contact card right away, and agents reply from amoCRM.

Deals created for you

A fresh MAX conversation opens a deal and contact in the CRM automatically, so no lead is lost.

Routing to agents

Inbound MAX messages go to the responsible agent based on your amoCRM pipeline rules.

The full history

Every MAX conversation is kept in the CRM, so agents see who wrote what and when.

Oversight of conversations

Agents see only their own clients, supervisors see the whole team, and leaks through personal numbers go away.

Templates and quick replies

Ready-made templates cut response time and keep communication consistent and on-brand.

One interface for every messenger your customers use

ChatApp brings not just MAX but also WhatsApp, Telegram, VKontakte and other channels into a single amoCRM workspace. No more app-switching — the team sees every conversation in one window and replies from there.

Customers each have their favourite messenger. Stay in just one and you lose everyone who writes elsewhere. Add MAX next to WhatsApp and Telegram, put a widget on your site, and customers pick the channel while every lead still reaches your CRM.

View all integrations

MAX

New

VKontakte

Viber

And more

Under ten minutes to set up — no developers or integrators

Sign up for ChatApp

Create your ChatApp account — it's under a minute.

Pick MAX and scan the QR code

In the channels list, choose MAX and scan the QR code from the MAX app.

Connect amoCRM

Enter your amoCRM subdomain and authorize — the MAX–amoCRM link configures itself.

Set routing rules

Decide which agent gets inbound MAX messages — by pipeline or by hand.

Done — the first messages are already in the CRM

Inbound MAX messages start landing in amoCRM on their own, and the team stays in the interface it knows.

Get started for free

ChatApp builds messenger-to-CRM integrations for businesses in Kazakhstan

Official partner

ChatApp operates via the official MAX API. No grey schemes — your account is protected from bans and restrictions.

Data security

Customer data stays protected, and the integration follows the Republic of Kazakhstan Law No. 94-V on personal data and its protection.

Support in English, Russian & Kazakh

Live support during business hours — we'll answer your setup questions and help configure the integration for your workflow.

Self-service, no developers required

The ChatApp dashboard lets you add channels, change settings and onboard new managers entirely on your own.

Analytics and oversight

Managers see statistics for every team member: number of conversations, response time, and conversion from chat to deal.

All messengers in one plan

MAX, WhatsApp, Telegram and other channels — all within a single subscription. No need to pay separately for each tool.

*Personal channels include: term discount, volume discount, package plan

*Regular channels/social networks include: term discount

Select plans on the left

Get a demo

MAX + amoCRM: common questions

Can I connect MAX to amoCRM without developers?

Yes. ChatApp is a no-code solution. The connection is made through your personal dashboard: scan a QR code and authorise with amoCRM. Average setup time is under 10 minutes.

Will MAX work alongside WhatsApp and Telegram inside amoCRM?

Yes. ChatApp brings all messengers into a single amoCRM interface. Managers see conversations from MAX, WhatsApp, Telegram and other channels in one unified feed.

Is customer data transfer through the integration secure?

Yes. ChatApp works through the official MAX API and follows the Republic of Kazakhstan Law No. 94-V on personal data and its protection. All data travels over secure channels.

What happens to conversation history when a manager changes?

History is stored in amoCRM and tied to the contact card, not to the manager's account. The new responsible employee can see the full conversation history with the customer from the very beginning.

How quickly can I set up the MAX and amoCRM integration?

Basic connection takes 5 to 10 minutes. Additional configuration of routing rules, templates and analytics takes another 15–20 minutes. ChatApp support is available if you have any questions.

Is there a free trial period?

Yes — the first 3 days are free, with no card required. That's enough to connect MAX, test inbound messages and see whether the integration fits your workflow.

Connect MAX to amoCRM — first messages in the CRM within ten minutes

Stop losing the customers who write to you on MAX. The MAX–amoCRM integration through ChatApp gives your sales team what it needs to sell through this growing messenger, inside the CRM interface they already use.

Connect MAX to amoCRM for free