VK + Bitrix24 in about five minutes, no developer
Conversations, contacts and deals stay in sync with your CRM. Leads from messages and comments arrive on their own, and the team talks to customers inside Bitrix24 without losing a single request.
Conversations, contacts and deals kept in step with your CRM
Every message in Bitrix24, every agent accounted for.
Every message in and out is kept
VK direct messages and comments are logged in the CRM automatically, so the full history is always right there.
Replies from a personal phone are captured too
When an agent answers on VK from their own phone, that message still reaches the CRM — nothing is lost, even out of the office.
Messages tied to the client card
Each message attaches itself to the right contact or deal in Bitrix24, so the whole history sits in the client card.
Messages marked by agent
Each message carries the name of the agent who sent it, so it's easy to see who replied and when, and to review quality and performance.
Set up in about five minutes, from any account
No developer: register, connect VK, add the app to your CRM
Add the ChatApp app
Find ChatApp on the Bitrix24 marketplace and install it in a click — it's already wired into the CRM.
Create the connector
In your ChatApp account, add a VK connector. It's under two minutes — a couple of fields to fill in.
Connect your VK community
Link the community with the step-by-step guide inside ChatApp. No code — just a VK sign-in.
Done — requests start arriving in the CRM
Requests, chats and analytics are now in Bitrix24, and the team answers VK customers without leaving the CRM.
Automation, analytics and a full picture
Covering the path from the first message to a closed deal
Deals created for you
Direct messages and comments under posts turn into deals automatically, so no request slips away.Routing across the team
Requests go out by queue or evenly — set it up to match how your sales team works.History in the client card
The full conversation lives in the Bitrix24 client card, so an agent never has to open VK to catch up.Tags, statuses and stages
Move funnel stages and add tags or statuses straight from the conversation — no extra clicks, no page switching.Robots and business processes
Auto-replies, reminders and broadcasts through Bitrix24 robots. Configure once and it runs without the team.Answering comments
Reply to comments under posts and videos from inside the CRM, so leads coming through public content don't get missed.*Personal channels include: term discount, volume discount, package plan
*Regular channels/social networks include: term discount
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Read moreCommon questions
Get more out of VK inside Bitrix24
Register in a minute and connect your CRM to VK with no fuss
No card · about five minutes to set up · 24/7 support
