Integration of messengers with Yclients in Kazakhstan

Messengers and social media integration with Yclients

Combination of CRM and messengers features into one system with efficient tools to increase customers service quality

First 3 days all services are free - no limits

Integrations

Personal user accounts, it may be used by a business when the number of conversations is low

WhatsApp
Pusiness account, keeps reputation of serious companies safe. Status of a business account is confirmed with a green tick and distinguishes from other users in the list of chats

WhatsApp Buisness
Is registered as a personal account of an employee, use it to start a chat with customers. Take care of customers' databases, allocating accounts for employees and connecting them to ChatApp

Telegram

Is a business account, used for receipt of addresses from company's website

Telegram Bot
Is a connection of Vkontakte social media business account, works with messages and comments received from social media

Vkontakte
Is a business account, used for receipt of addresses from company's website

Viber Bot
Processing of addresses received from Avito online classified. Answer to customers in a common window or set up automation and bot

Avito
Processing of addresses received from Email. Answer to customers in a common window or set up automation and bot

Email

Start a chat

Appointment to a specialist

Customers notification about an appointment

Messenger marketing

Chats distribution

Start a chat

Do not wait for a customer to write you, write him yourself. Select a contact you need and start a chat in WhatsApp or personal Telegram

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Appointment to a specialist

A bot will automatically schedule an appointment with specialists selecting required service, suitable date and time, add a record to a time schedule

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Customers notification about an appointment

Employees do not need to call customers around anymore - the system itself will remind in a messenger on the need to visit a specialist

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Messenger marketing
- Tools for collecting and analyzing incoming requests
- Preset scenarios for feedback collection
- Selection of loyal customers for their redirection to dedicated feedback platforms
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Chats distribution

Feature of roles assignment and chats distribution between employees for companies with big number of requests

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